1. Introduction

Hove Office Spaces ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Hove Office Spaces is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data practices, please contact us using our enquiry form.

3. Information We Collect

We collect the following types of personal information:

Information you provide directly:

• Name and contact information (email address, phone number)
• Business information (company name, business requirements)
• Messages and enquiries submitted through our contact form
• Preferences regarding office space requirements

Information collected automatically:

• IP address and browser information
• Cookie data (see our Cookie Policy section)
• Website usage data and analytics

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Legitimate interests: To respond to enquiries and provide information about our services
• Contract: To fulfill our rental agreements and provide office space services
• Consent: For marketing communications (where applicable)
• Legal obligations: To comply with legal and regulatory requirements

5. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries about office space
• To process rental applications and agreements
• To provide and manage office space services
• To send service-related communications
• To improve our website and services
• To comply with legal obligations
• To send marketing communications (with your consent)

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers who assist in operating our business (e.g., IT support, accounting)
• Professional advisors (lawyers, accountants) when necessary
• Law enforcement or regulatory bodies when required by law

All third parties are required to maintain the confidentiality and security of your personal data.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Enquiry data: 2 years from last contact
• Tenant data: 6 years after end of tenancy (for legal and tax requirements)
• Marketing data: Until you unsubscribe or request deletion

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data (subject to legal obligations)
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us using our enquiry form.

9. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand website usage
• Preference cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings or our cookie consent banner.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL encryption for data transmission
• Regular security assessments and updates
• Access controls and staff training
• Secure data storage and backup procedures

11. International Transfers

Your data is primarily stored and processed within the UK. If we need to transfer data outside the UK, we ensure appropriate safeguards are in place in compliance with GDPR requirements.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last updated" date.

14. Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

15. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us using our enquiry form.